We offer FREE RETURNS, upon approval. The customer must obtain authorization number for approval. All returns are accepted as long as the request is made to return the item within 15 days of receiving the merchandise. Once approved we will generate the FREE UPS prepaid label, we will email you with the label attached. Customer can print the label, attach it to any box/package and return the items. Customer will have 15 days to send the item back for full refund once they receive the free return label from Shop On In. The package will be returned directly to our warehouse. Once we receive the items back we will process the return and refund the balance back to your account.

Please note: free return labels are available for items being shipped within 48 continental states only.