We at Shop On In follow a 14-day return policy during which you (customer) must inform Shop On In that you (customer) would like to return an item.

The item must be undamaged, unworn, and unused with tags still attached within 14 days of the notification that the item will be returned.

The supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received.

Customers will contact Shop On In with any requests for return and we will then contact the supplier.